Community Member•7/12/2024, 2:54:25 PM
<@82223144634429440> You are needed here :)
Segu is also not banned by the firewall - ive checked this with them
Community Member•7/12/2024, 2:55:53 PM
do i like need to stop the old session also and restart that also ?
Community Member•7/12/2024, 2:55:58 PM
on the phone
Community Member•7/12/2024, 2:56:14 PM
and then restart deck again and then try to connect all ?
Community Member•7/12/2024, 2:56:19 PM
usually not - but you could try that aswell
Community Member•7/12/2024, 2:56:24 PM
oke
Community Member•7/12/2024, 2:57:16 PM
something else kinda funny i've found, on older android OS's it tends to crash alot, the app, android 9
Community Member•7/12/2024, 2:58:09 PM
interesting - but it doesnt crash that much on newer versions?
Community Member•7/12/2024, 2:58:55 PM
nope, haven't noticed that yet
Community Member•7/12/2024, 3:01:49 PM
still nothing after ending the old session and starting a new one
Community Member•7/12/2024, 3:29:22 PM
Are you running windows or mac?
Community Member•7/12/2024, 3:34:21 PM
dont worry found the issue pushing the fix
Community Member•7/12/2024, 3:41:29 PM
<@218456296045805579> Elgatoo have been send the update, I can confirm this is fixed as you can see here
Community Member•7/12/2024, 3:42:44 PM
windows 11
Community Member•7/12/2024, 3:45:59 PM
a fix is pushed, was a me issue I removed some lines and well took out the line that did the connection part. Was taken out to bug test connection stuff as needed it not to do that part in tests.
Community Member•7/12/2024, 3:46:48 PM
if you want can update it via this so dont need to wait on Elgato to push the update
Community Member•7/12/2024, 3:47:04 PM
just make sure to uninstall the app before you open this.
Community Member•7/12/2024, 3:47:16 PM
thx
Community Member•7/12/2024, 3:57:39 PM
yayy! it works 😄 😄
Community Member•7/12/2024, 4:01:05 PM
Very good! :)
Community Member•7/12/2024, 4:29:25 PM
theres something else now wrong weith the deck app, from some point it hungs, and stays on one bpm, and if button pressed, it disconnects + wanting to recconnect it, basically is needed if you force quit the app in android app settings and zero out all the other stuff.
Community Member•7/12/2024, 4:35:48 PM
umm, to me it seeems like android app itself like loses the connection between the HRmonitor and hyperate app itself, stopping the session and then making new one somehow sends or gives signal to the stream deck appp and starts working again
Community Member•7/12/2024, 4:52:04 PM
What kind of Monitor are you using?
Community Member•7/12/2024, 4:52:13 PM
polar h10
Community Member•7/12/2024, 4:52:31 PM
Did you wet the contact before wearing it?
Community Member•7/12/2024, 4:52:38 PM
with the newest firmware 3.3.1 was it if i remember correctly
Community Member•7/12/2024, 4:52:43 PM
ofcourse
Community Member•7/12/2024, 4:52:59 PM
<@186881714381914112> can you help here?
Community Member•7/12/2024, 4:53:37 PM
Do you have a Bluetooth dongle / integrated Bluetooth on the Mainboard?
Community Member•7/12/2024, 4:53:38 PM
only thing i dont know is how long is the bluetooth range on the HRmonitor
Community Member•7/12/2024, 4:53:59 PM
umm, you mean on the pc motherboard ?
Community Member•7/12/2024, 4:54:05 PM
Yes
Community Member•7/12/2024, 4:55:10 PM
1 dongle i have, but it is only inserted in the usb slot in the back, but bluetooth itself is turned off from everywhere in settings
Community Member•7/12/2024, 4:55:40 PM
try to connect here:
https://www.hyperate.io/webbluetooth
Community Member•7/12/2024, 4:55:42 PM
and i haven't connected the monitor itself to pc also
Community Member•7/12/2024, 4:56:10 PM
i'll need to download chrome then
Community Member•7/12/2024, 4:56:17 PM
pls use a chromium based browser, like chrome
Community Member•7/12/2024, 4:56:22 PM
You can also use Ms edge
Community Member•7/12/2024, 4:56:31 PM
It should be preinstalled by windows
Community Member•7/12/2024, 4:56:36 PM
yep
Community Member•7/12/2024, 4:56:48 PM
It's Also running on chromium
Community Member•7/12/2024, 4:57:44 PM
which one i push ? ''connected general device or get your id ?
Community Member•7/12/2024, 4:57:49 PM
Make sure to disconnect the Device from the Smartphone beforehand - otherwise it wont find it
Community Member•7/12/2024, 4:57:58 PM
Connected geberal Device
Community Member•7/12/2024, 4:58:03 PM
oke
Community Member•7/12/2024, 4:58:03 PM
Connected general Device
Community Member•7/12/2024, 4:58:58 PM
This one also uses a different ID - so make sure it gets updated at app.hyperate.io/ID
Community Member•7/12/2024, 4:59:19 PM
"Get your ID" will copy it into the clipboard
Community Member•7/12/2024, 5:01:23 PM
my bt dongle found the HRmonitor, actually connected 😄 . ms edge found it also
Community Member•7/12/2024, 5:01:39 PM
and the ID from it works also in deck
Community Member•7/12/2024, 5:02:00 PM
umm, can i now close edge ? or does it neeed to be open all the time ?
Community Member•7/12/2024, 5:02:01 PM
Try to monitor it if you still have the connection issues then
Community Member•7/12/2024, 5:02:09 PM
nope
Community Member•7/12/2024, 5:02:12 PM
Needs to be open all the time you use HypeRate
Community Member•7/12/2024, 5:02:18 PM
oh
Community Member•7/12/2024, 5:02:21 PM
okey
Community Member•7/12/2024, 5:06:44 PM
is it possible that the poalr h10 itself has so small of a bluetooth range that it disconnects from the phone ? and thats why the hyperate itself loses the signal witrh everything ?
Community Member•7/12/2024, 5:07:35 PM
Shouldn't be but could be one reason. If you get the same behavior with the web Bluetooth it's definetly something Hardware related
Community Member•7/12/2024, 5:08:00 PM
Hardware == Polar h10
Community Member•7/12/2024, 5:09:17 PM
okey, because it even lost the signal when my phone was on the table and took 2 steps back and started to act up
Community Member•7/12/2024, 5:10:51 PM
Normally those belts will shutdown itself when they dont have any contact to the skin - this could be the real issue
Community Member•7/12/2024, 5:11:40 PM
hmm, okey
Community Member•7/12/2024, 5:15:47 PM
yup, bluetooth range is the problemo :D, went to kitchen and back and has stopped reading
Community Member•7/12/2024, 5:16:08 PM
reconnected to ms edge and started to read again
Community Member•7/12/2024, 5:17:01 PM
phone app acts as a server for the HRmonitor ?
Community Member•7/12/2024, 5:17:43 PM
How do you mean?
Community Member•7/12/2024, 5:18:15 PM
like starts the session
Community Member•7/12/2024, 5:18:33 PM
and then it like shows through the website
Community Member•7/12/2024, 5:18:42 PM
bpm
Community Member•7/12/2024, 5:20:21 PM
Nope it's more like a Proxy in that case
Community Member•7/12/2024, 5:20:34 PM
yep
Community Member•7/12/2024, 5:20:53 PM
BT Device <-> App <-> Server <-> Website / any other app
Community Member•7/12/2024, 5:21:23 PM
👍
Community Member•7/12/2024, 5:21:52 PM
The thickness of the walls is also something to take into account in this case. The thicker the walls the less connectivity (Like with WLAN)
Community Member•7/12/2024, 5:22:53 PM
But this shouldn't happen if you are 2 steps away and have a direct connection (Like with the android app)
Community Member•7/12/2024, 5:23:22 PM
thats the mystery atm yep, to me too
Community Member•7/12/2024, 5:24:05 PM
the phone only needs internet accesss to transmit all that data ?
Community Member•7/12/2024, 5:24:08 PM
This is either an issue with the Device itself (that's why you test it with the web Bluetooth) or with the Smartphone
Community Member•7/12/2024, 5:24:15 PM
Yep
Community Member•7/12/2024, 5:24:32 PM
+ Bluetooth to search for Devices
Community Member•7/12/2024, 5:25:42 PM
mmmm.. i dont know why but then i can only blame my old android OS 😄
Community Member•7/12/2024, 5:26:03 PM
the phone itself is samsung galaxy note 8
Community Member•7/12/2024, 5:26:15 PM
Then im glad that you have a USB BT dongle which works :)
Community Member•7/12/2024, 5:26:18 PM
it has stopped at android 9
Community Member•7/12/2024, 5:26:31 PM
Fairly old 😂
Community Member•7/12/2024, 5:27:06 PM
i do have a old iphone SE, its the one that is in iphone 5 case
Community Member•7/12/2024, 5:27:13 PM
dunno iOS version on that
Community Member•7/12/2024, 5:27:14 PM
😄
Community Member•7/12/2024, 5:27:30 PM
haven't tried it on that yet 😄
Community Member•7/12/2024, 5:27:48 PM
few things it gets done 😄
Community Member•7/12/2024, 5:27:48 PM
We are at 17.5.1 with ios currently 😂
Community Member•7/12/2024, 5:28:42 PM
i'll need to buy my mom a new iphone then, if i want that iOS version iphone 🤣
Community Member•7/12/2024, 5:29:37 PM
but the most newest android OS i can use is my personal phone with android 14, but would rather not 🙂
Community Member•7/12/2024, 5:30:37 PM
Cuz u rooted it? 😂
Community Member•7/12/2024, 5:30:56 PM
naah, samsung z fold 3
Community Member•7/12/2024, 5:31:08 PM
still gets updates, but dont know how long
Community Member•7/12/2024, 5:31:16 PM
*screams in web Developer noises*
Community Member•7/12/2024, 5:32:08 PM
https://tenor.com/view/hhgf-gif-25031041
Community Member•7/12/2024, 5:32:30 PM
U should Do too 😂
Community Member•7/12/2024, 5:32:51 PM
bad thing ? good thing ?
Community Member•7/12/2024, 5:32:53 PM
😄
Community Member•7/12/2024, 5:33:14 PM
Bad thing - foldable Smartphones are the hell for every Web dev
Community Member•7/12/2024, 5:34:43 PM
umm isn't there only needed to put a checkmark infront of something for it to work on foldables ? but i might be wrong also
Community Member•7/12/2024, 5:35:13 PM
somewhere i've read also that foldables use a little different OS
Community Member•7/12/2024, 5:35:17 PM
Not really - it requires custom CSS to handle all that properly 😅
Community Member•7/12/2024, 5:35:42 PM
that explains it 😄
Community Member•7/12/2024, 5:36:27 PM
foldables are still a new device on market, no wonder nobody likes those atm, and to make stuff for them
Community Member•7/12/2024, 5:36:28 PM
😄
Community Member•7/12/2024, 5:37:30 PM
ya cant judge them 😄 everyone has their own opinions 😄
