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Previous purchase cannot be restored

SolvedLast activity: 7/25/2026, 12:12:45 PMJoin the discussion →
Original post
I purchased a custom ID for my Hyperate, and the transaction went through successfully, allowing me to set a custom ID without any issues. Then, I accidentally pressed the "create a random ID for free" button, and my ID reverted to a random one. Can't my previous purchase be restored? I tried pressing the "give it personality" button again and paid a second time (wow!), but the custom ID couldn't be set. Why couldn't my previous purchase be restored? Why did I have to pay twice?
Community Member7/24/2026, 7:18:32 PM
Send me a dm (with your personal ID you want to have), I will delete the database entry.
Community Member7/25/2026, 2:36:31 AM
thank you for assisting me I already dm you
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