Support threads, fixes, and FAQs.

Versa 2

Last activity: 8/25/2026, 1:20:52 AMJoin the discussion →
Original post
Bought a Versa 2 because Hyperate website said it compatible with their app. Intention to use for Heart Rate in CardioQuest. But Hyperate app does not detect my Versa 2. Tried resetting, repairing, nothing working. Any suggestions?
Community Member6/28/2025, 10:33:45 PM
Have tried all the suggested troubleshooting multiple times. Is the compatiable list just not accurate?
Community Member6/28/2025, 11:00:57 PM
Just install the app on your Versa 2 and start a session.
Community Member6/29/2025, 1:45:28 AM
Got it working finally, thank you
Community Member7/26/2026, 1:10:24 AM
sorry to resurect this thread but, also have a versa 2 site says device is supported but when i go to install, it says TAg: Not available and only seems to be useable on versa 1 and versa 3 did the app get pulled or do i just have bad timing for a maintenance period?
Community Member7/26/2026, 1:11:44 AM
oh, that was weird, page went down, searched, two version of the app are now searchable and one had 4 devices in the support list, installing now
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