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No data shown on preview or obs

Last activity: 7/19/2026, 3:54:55 PMJoin the discussion →
Original post
Hello! So I have the app installed on android phone and trying to get time speed and distance to obs, but nothing shown on the widget configuration preview or in obs.
Community Member7/19/2026, 10:36:48 AM
Hey! Let’s see if we can figure this out. 😊 Could you answer a few quick questions? 1. Which widget are you using? (Time, Speed, Distance, or another one?) 2. Did you start an IRL session in the HypeRate app? 3. Does the app itself show your speed/distance correctly? 4. Did you grant the app Location permission, including “Allow all the time” (if prompted)? 5. Is GPS enabled on your phone? 6. Are you outdoors or somewhere with a GPS signal? (Speed and distance won’t update without a GPS fix.) 7. Does your Heart Rate show up in OBS, or is everything blank? 8. Could you send a screenshot of: * the IRL screen in the Android app * the widget configuration * and what you see in OBS? That should help us narrow it down pretty quickly. 👍
Community Member7/19/2026, 2:01:15 PM
1. Tried all 2. Have the app open, dont know how to start a session 3. App doesnt show anything 4. permissions granted 5.Gps is on 6. Tried having phone outdoors no change 7. Dont have heartrate, dont need it
Community Member7/19/2026, 2:11:08 PM
One thing I wondred is do I have to have a heartrate measuring device to have the app work for time or other things?
Community Member7/19/2026, 2:11:40 PM
no just your smartphone!
Community Member7/19/2026, 2:13:44 PM
Did you made the IAP for IRL? You have to have an subscribtion at least for the 7 days trial period.
Community Member7/19/2026, 2:15:16 PM
Oh, thats probably it, thought it was free!
Community Member7/19/2026, 3:53:50 PM
Community Member7/19/2026, 3:54:55 PM
This is how the app looks, where do i start session?
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