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No data shown on preview or obs

SolvedLast activity: 7/31/2026, 7:34:59 AMJoin the discussion →
Original post
Hello! So I have the app installed on android phone and trying to get time speed and distance to obs, but nothing shown on the widget configuration preview or in obs.
Community Member7/19/2026, 10:36:48 AM
Hey! Let’s see if we can figure this out. 😊 Could you answer a few quick questions? 1. Which widget are you using? (Time, Speed, Distance, or another one?) 2. Did you start an IRL session in the HypeRate app? 3. Does the app itself show your speed/distance correctly? 4. Did you grant the app Location permission, including “Allow all the time” (if prompted)? 5. Is GPS enabled on your phone? 6. Are you outdoors or somewhere with a GPS signal? (Speed and distance won’t update without a GPS fix.) 7. Does your Heart Rate show up in OBS, or is everything blank? 8. Could you send a screenshot of: * the IRL screen in the Android app * the widget configuration * and what you see in OBS? That should help us narrow it down pretty quickly. 👍
Community Member7/19/2026, 2:01:15 PM
1. Tried all 2. Have the app open, dont know how to start a session 3. App doesnt show anything 4. permissions granted 5.Gps is on 6. Tried having phone outdoors no change 7. Dont have heartrate, dont need it
Community Member7/19/2026, 2:11:08 PM
One thing I wondred is do I have to have a heartrate measuring device to have the app work for time or other things?
Community Member7/19/2026, 2:11:40 PM
no just your smartphone!
Community Member7/19/2026, 2:13:44 PM
Did you made the IAP for IRL? You have to have an subscribtion at least for the 7 days trial period.
Community Member7/19/2026, 2:15:16 PM
Oh, thats probably it, thought it was free!
Community Member7/19/2026, 3:54:55 PM
This is how the app looks, where do i start session?
Community Member7/30/2026, 2:31:16 PM
I get the heartrate on phone now but when I hit start session I dont get a session ID, What could be the issue?
Community Member7/30/2026, 7:26:30 PM
i can see your ID in the Screenshot.
Community Member7/31/2026, 7:17:03 AM
Ok got the heartrate working but none of the other widgets. Acording to ai they dont work on android, is this true?
Community Member7/31/2026, 7:25:59 AM
That’s not true. Heart rate and Android are fully supported. 🙂 Which widgets are you referring to exactly? If you’re using the current Play Store version, please note that some widgets (like speed, distance, weather, etc.) are part of our upcoming IRL update, which is currently in beta and hasn’t been released to the public yet. Let us know which widget you’re trying to use, and we’ll be happy to clarify whether it should already be available or if it’s part of the beta.
Community Member7/31/2026, 7:32:24 AM
Eventually I would like to have speed, distance, elevation, temp and time.
Community Member7/31/2026, 7:34:46 AM
Awesome! Those are all part of our upcoming IRL update. 🙂 If you’d like to try them before the public release, just send me your Google account email via DM and I’ll add you to the Android beta. We’d really appreciate your feedback!
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