Out of curiousity, I had signed up and am implementing the promotional material. I had been using one of the primary widgets for about a year now, and decided to change to the matrix widget, but cannot get it to recognize any data.
Community Member•10/30/2025, 8:17:01 PM
Confirmed all of the other widgets were working. Just curious if there's a known issue with that one.
Community Member•11/10/2025, 1:42:02 PM
it's working "normally". did you enter you ID correctly?
Here is the ID "internal-testing" - you have to use your own ID:
https://www.hyperate.io/matrix-heart-rate-effect?id=internal-testing
Community Member•11/11/2025, 12:04:09 AM
Hmm yeah I triple checked the ID. Ill try that internal testing when I get a chance.
