Support threads, fixes, and FAQs.

HyperOS maybe?

Last activity: 7/9/2025, 11:27:23 AMJoin the discussion →
Original post
Is there any chance you'll start working with HyperOS-based watches? I recently bought a Redmi Watch 5 and found out that it's impossible to extract heart rate data through your app :(.
Community Member6/26/2025, 12:22:55 PM
Let us discuss internally if there is any chance to make this happen. Will provide feedback asap
Community Member6/27/2025, 2:16:55 PM
👉🏻 👈🏻
Community Member7/6/2025, 11:49:32 AM
Hello again! Any news?
Community Member7/7/2025, 3:43:50 PM
👉🏻 👈🏻
Community Member7/9/2025, 10:59:11 AM
<@186881714381914112> so is there any news?
Community Member7/9/2025, 10:59:17 AM
hi
Community Member7/9/2025, 11:03:31 AM
As far as I know, the Redmi Watch 5 Active does not support any apps, can you check that?
Community Member7/9/2025, 11:04:11 AM
Nope there is Mi Fitness or Zepp Life as i know
Community Member7/9/2025, 11:04:51 AM
These are the XIAOMI Apps, but i learned that you can not install any 3rd party Apps on that device, can you double check this.
Community Member7/9/2025, 11:11:31 AM
As far as I understand, you work with Mi Band 3-7 devices whch is XIAOMI too. I realize this is in experimental mode, but they seem to be compatible with those apps as well. Or do you extract data directly from the device, not through the app?
Community Member7/9/2025, 11:12:34 AM
So whats your question then?
Community Member7/9/2025, 11:13:15 AM
If your Watch can "act" like a MiBand, you could find it in the HypeRate Mobile App?!
Community Member7/9/2025, 11:24:31 AM
My device isn’t listed — likely because it’s under the Redmi brand, not Xiaomi, even though they’re part of the same company. Are there really no options at all? My main question is: Is there any chance that HyperOS devices will be supported on your platform in the future?
Community Member7/9/2025, 11:26:19 AM
Unfortunately, if your Redmi Watch 5 doesn’t allow direct BLE access and doesn't support third-party app installation, we can’t integrate with it right now. We’re happy to keep an eye on any developments, but as it stands, the device is too closed off for us to support.
Community Member7/9/2025, 11:26:46 AM
Sad.
Community Member7/9/2025, 11:27:23 AM
Anyways, thank you for your feedback!
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