Support threads, fixes, and FAQs.

Fitbit Versa 2 and Android

Last activity: 9/1/2023, 12:30:28 AMJoin the discussion →
Original post
Hello, I am trying to get the app to work on stream and so far have been having trouble. The app is installed on my Fitbit Versa 2 as well as my Android phone. The app works on the fit bit, but not on my phone. The app on my phone says it cant find any device? I have tried the address on my watch and nothing comes up either.
Community Member8/31/2023, 11:29:15 PM
The Fitbit app is a standalone app, you don’t need the app on the phone.
Community Member9/1/2023, 12:26:48 AM
any suggestion on why it wont show up when I follow the address on my watch?
Community Member9/1/2023, 12:30:28 AM
https://app.hyperate.io/YOUR-ID The given ID on your watch - pls write case sensitive.
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