Community Member•12/12/2023, 1:04:35 AM
When using the webbluetooth access, sometimes it stops working as well, without showing any error
Community Member•12/12/2023, 1:04:42 AM
Community Member•12/12/2023, 1:04:45 AM
Just, stuck
Community Member•12/12/2023, 1:04:49 AM
Then works again when connected
Community Member•12/12/2023, 1:21:27 AM
This app is exactly what I want; I just need to find out why it doesn't work
Community Member•12/12/2023, 1:21:30 AM
<:SAD:772364315352104960>
Community Member•12/12/2023, 2:55:09 PM
Phone is a Galaxy S22+ Ultra
Community Member•12/12/2023, 2:55:15 PM
Device is a Polar Verity Sense
Community Member•12/12/2023, 6:39:37 PM
Try to disconnect them in the settings - in most cases this uses the only one available connection.
So you should be able to find it after searching for it inside the HypeRate app :)
Community Member•12/12/2023, 6:39:50 PM
Which settings
Community Member•12/12/2023, 6:39:56 PM
Bluetooth on my phone?
Community Member•12/12/2023, 6:40:30 PM
Yes
Community Member•12/12/2023, 6:40:38 PM
Sec I'll try that right now
Community Member•12/12/2023, 6:41:40 PM
Could be that the Device is turning itself off due to no contact to your skin - some chestbelts Do that.
Community Member•12/12/2023, 6:42:09 PM
Community Member•12/12/2023, 6:42:11 PM
Community Member•12/12/2023, 6:42:34 PM
Community Member•12/12/2023, 6:42:38 PM
It's definitely not off
Community Member•12/12/2023, 6:43:02 PM
Wtf - normally android should see the Device - we do nothing special in the web Bluetooth api
Community Member•12/12/2023, 6:43:14 PM
Hmm
Community Member•12/12/2023, 6:43:31 PM
I put it on just to be safe
Community Member•12/12/2023, 6:43:35 PM
Scanning
Community Member•12/12/2023, 6:43:52 PM
One interesting thing - could you try out WebBLE on your phone pls? I'm curious which results u get
Community Member•12/12/2023, 6:43:59 PM
Community Member•12/12/2023, 6:44:03 PM
Webble?
Community Member•12/12/2023, 6:44:09 PM
Oh okay
Community Member•12/12/2023, 6:44:10 PM
Sec
Community Member•12/12/2023, 6:44:41 PM
Where do I get that
Community Member•12/12/2023, 6:44:54 PM
It's the same URL as on pc
Community Member•12/12/2023, 6:45:06 PM
This one
Community Member•12/12/2023, 6:45:26 PM
Ah okay, just use it on phone?
Community Member•12/12/2023, 6:45:32 PM
Yes pls :)
Community Member•12/12/2023, 6:45:44 PM
Sure, sec
Community Member•12/12/2023, 6:47:46 PM
Just gets stuck trying
Community Member•12/12/2023, 6:47:49 PM
Community Member•12/12/2023, 6:49:29 PM
Is it maybe missing permissions it's supposed to have?
Community Member•12/12/2023, 6:50:01 PM
Hmm
Community Member•12/12/2023, 6:50:47 PM
If so it won't be the HypeRate app - it would be your browser
Community Member•12/12/2023, 6:51:31 PM
But both won't connect
Community Member•12/12/2023, 6:51:33 PM
Hmm
Community Member•12/12/2023, 6:52:29 PM
What's weird is it does work with other apps, it connects to polar flow and I tried pulsoid before as well
Community Member•12/12/2023, 6:55:21 PM
It does work connecting to hyperate if I connect it via Bluetooth to my PC, with the webbth
Community Member•12/12/2023, 6:55:34 PM
Er webble
Community Member•12/12/2023, 6:55:36 PM
Sorry
Community Member•12/12/2023, 6:55:44 PM
Hmm the WebBLE one is the most basic one 😅
Community Member•12/12/2023, 6:55:48 PM
Yeah
Community Member•12/12/2023, 6:56:04 PM
And I'd use it, however it doesn't want to stay connected to the webble on PC
Community Member•12/12/2023, 6:56:13 PM
So I'm at a dead end
Community Member•12/12/2023, 6:57:49 PM
It would be nice to know how the disconnect is caused
Like is it a fault from your chestbelt or from your Bluetooth adapter 🤔
Community Member•12/12/2023, 6:58:23 PM
Did you experienced the same problem with any other app?
Community Member•12/12/2023, 6:58:37 PM
Nah, but other apps are working connecting to it on my phone
Community Member•12/12/2023, 6:58:50 PM
I think it may have a bad signal to the Bluetooth on my PC
Community Member•12/12/2023, 6:59:03 PM
So my main option seems to be the app to get it to work
Community Member•12/12/2023, 6:59:26 PM
I see - and the android app doesn't even find the chestbelt - dang :/
Community Member•12/12/2023, 6:59:40 PM
It's an arm band actually
Community Member•12/12/2023, 6:59:41 PM
Sec
Community Member•12/12/2023, 7:00:24 PM
Ah hmm - did Pulsoid have had the same problem? Like disconnecting after a certain amount of time?
Community Member•12/12/2023, 7:00:37 PM
Community Member•12/12/2023, 7:00:52 PM
No, but I'm using pulsoid via phone app
Community Member•12/12/2023, 7:01:16 PM
Ye my question was regarding the phone app
Community Member•12/12/2023, 7:01:27 PM
Nah, its stable
Community Member•12/12/2023, 7:01:35 PM
🤔
Community Member•12/12/2023, 7:02:00 PM
I tried factory resetting the device via Polar flow and updating it as well to current firmware
Community Member•12/12/2023, 7:02:11 PM
<@186881714381914112> can we pls remove the android support for now from the website?
Community Member•12/12/2023, 7:02:33 PM
Is your phone OS also on the newest version?
Community Member•12/12/2023, 7:02:45 PM
Might not be
Community Member•12/12/2023, 7:02:50 PM
I can see about updating it if not
Community Member•12/12/2023, 7:03:12 PM
Ye that would be good - to make sure that even your phone is running the latest software
Community Member•12/12/2023, 7:03:53 PM
Okay
Community Member•12/12/2023, 11:05:16 PM
Getting back to you on this; It keeps doing small updates individually instead of all at once
Community Member•12/12/2023, 11:05:30 PM
I'll come back to this tomorrow when it's fully updated and let you know if it works or not
Community Member•12/12/2023, 11:05:36 PM
Thank you for your help so far
Community Member•8/30/2024, 6:50:47 PM
If got the same problem, is there a fix to it by now ?
Community Member•1/29/2025, 7:09:13 PM
Same here..
Community Member•1/29/2025, 7:49:34 PM
Does it pair with this: https://www.hyperate.io/webbluetooth
