Support threads, fixes, and FAQs.

No HR displayed

Last activity: 1/7/2024, 3:51:58 PMJoin the discussion →
Original post
Currently sending data from my Apple Watch using the app, but nothing is coming through on the widget. Confirmed all the usual. Is there an ingest problem?
Community Member•1/7/2024, 3:41:13 AM
just to check the ID is showing on the watch? the ID in the widget is with case letters so watch showing B99F and you have b99F
Community Member•1/7/2024, 10:23:10 AM
ID is `HUDS`
Community Member•1/7/2024, 10:23:31 AM
Neither my widget nor my Firebot integration script can detect anything
Community Member•1/7/2024, 10:23:45 AM
Only happened in the last 48 hours
Community Member•1/7/2024, 11:57:14 AM
it seems there is something off - we only use numbers for the 4 Digits Devices. Or did you change the ID manually? Can you make a screenshot from you apple Watch showing this ID " HUDS"?
Community Member•1/7/2024, 3:48:13 PM
Don't worry, figured it out. Watch wasn't communicating with my phone, even though it said it was. Restarted the watch and it didn't fix, restarted the phone and it did <:huds601Facepalm:964647655143776287>
Community Member•1/7/2024, 3:48:21 PM
Sorry for any timewasting!
Community Member•1/7/2024, 3:51:58 PM
No worries! 👍
Cookie preferences