Support threads, fixes, and FAQs.

Heart Rate only updates when I look at my watch

SolvedLast activity: 4/8/2026, 10:37:07 AMJoin the discussion →
Original post
I have a series 9 apple watch and it seems like everything is setup correctly, but the heartrate only updates when I am actively looking at my watch. As soo as I go back to playing the game (I am playing VR), it stays on whatever my heartrate was until I bring my watch up again to check it. I double checked to make sure background app refresh is on.
Community Member4/1/2026, 6:07:08 PM
I’ve heard this from VR players quite a lot, especially when the watch isn’t worn tightly enough. With all the heavy arm movement, the sensor can lose contact with the skin. Maybe that’s what’s causing the problem.
Community Member4/1/2026, 6:12:08 PM
flipped the watch to the underside of the wrist and tightened it, works WAY better now! thanks for the help
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