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Apple Watch series 9
Apple Watch series 9
Last activity: 1/19/2024, 12:23:20 PM
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Apple Watch
Original post
New watch - trying to reinstall the companion app for my watch but it says “purchased” and won’t let me reinstall. Anyone else have this issue? Worked flawlessly with the older watch. 🤷🏻♀️
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Community Member
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1/19/2024, 12:23:20 PM
Open the store on your watch and reinstall from there.
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