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[Resolved] Apple watch wont show Heart rate

Last activity: 7/13/2023, 9:20:22 PMJoin the discussion →
Original post
I had a look at <#1113609759115976744> but when i follow ``Settings -> Health -> Data Access and Devices `` it dosnt show Hyperate
Community Member7/13/2023, 10:41:40 AM
it should be there called " HypeRate-WatchOSWatchkit-App"
Community Member7/13/2023, 10:42:41 AM
Can you find the App in your Watch App on the phone?
Community Member7/13/2023, 10:43:35 AM
yep
Community Member7/13/2023, 10:44:07 AM
Community Member7/13/2023, 10:45:20 AM
i would suggest to reinstall the App (after deinstallment) and activate every apple health setting during the installment.
Community Member7/13/2023, 10:48:53 AM
i have tried to reinstall it several times
Community Member7/13/2023, 10:49:22 AM
did you see the apple health settings during the installation?
Community Member7/13/2023, 10:49:22 AM
it hasnt once given me the option to give it permsion to health app
Community Member7/13/2023, 10:49:29 AM
nope
Community Member7/13/2023, 10:49:34 AM
and you have activated them all?
Community Member7/13/2023, 10:50:26 AM
Did you install it on your watch (Store) or on your iphone (Store)?
Community Member7/13/2023, 10:50:36 AM
watch store
Community Member7/13/2023, 10:51:48 AM
and you still can not find the App in the Health app on your phone?
Community Member7/13/2023, 10:52:39 AM
nope
Community Member7/13/2023, 10:53:13 AM
ill try reboot both devices see if that changes anything
Community Member7/13/2023, 11:07:04 AM
<@186881714381914112> still not showing
Community Member7/13/2023, 11:08:43 AM
is your watch connected to your iphone?
Community Member7/13/2023, 11:09:26 AM
can you install an app with your watch App on your phone and does this app apear on your watch?
Community Member7/13/2023, 11:11:51 AM
I think
Community Member7/13/2023, 11:11:54 AM
yes
Community Member7/13/2023, 11:13:16 AM
would be great if you can test this, cause for me it sounds there is no connectivity between your phone and watch.
Community Member7/13/2023, 11:13:32 AM
uh suggestions on a app to download
Community Member7/13/2023, 11:14:00 AM
hyperate xD
Community Member7/13/2023, 11:18:28 AM
I downloaded it on my phone nothing shows up on my watch
Community Member7/13/2023, 11:18:38 AM
or on the avalible apps
Community Member7/13/2023, 11:19:14 AM
ok what did you download?
Community Member7/13/2023, 11:19:23 AM
hyperate
Community Member7/13/2023, 11:20:23 AM
Only 2 pop ups I get when opening the app
Community Member7/13/2023, 11:20:51 AM
thats fine.
Community Member7/13/2023, 11:21:12 AM
i now need to download watch app right
Community Member7/13/2023, 11:21:54 AM
i thought you have it installed already on your watch, if not pls do so.
Community Member7/13/2023, 11:22:26 AM
i uninstalled them to check this
Community Member7/13/2023, 11:23:01 AM
Just remember the iOS Client is only to connect to BLE Chestbelts and Wristbands. The Apple Watch App is standalone, so you do not need the iOS App.
Community Member7/13/2023, 11:24:51 AM
oh okay
Community Member7/13/2023, 11:25:44 AM
I opens the app no pop up asking for perms
Community Member7/13/2023, 11:29:15 AM
perfect!
Community Member7/13/2023, 11:29:28 AM
And nothing here
Community Member7/13/2023, 11:30:42 AM
I’ve pressed start nothing shows up and my my heart rate dosnt show either
Community Member7/13/2023, 11:37:27 AM
hmmmm
Community Member7/13/2023, 11:37:52 AM
Community Member7/13/2023, 11:38:23 AM
as long as you do not get it into apple health it wont work!
Community Member7/13/2023, 11:39:24 AM
are both devices on the current OS?
Community Member7/13/2023, 11:40:31 AM
can you open your health app on the iphone and see if you can find the App there?
Community Member7/13/2023, 11:40:46 AM
Watch version
Community Member7/13/2023, 11:41:19 AM
iOS version
Community Member7/13/2023, 11:42:04 AM
where would i find it on the health app on the phone?
Community Member7/13/2023, 11:42:36 AM
share - Apps
Community Member7/13/2023, 11:43:08 AM
not there
Community Member7/13/2023, 11:43:41 AM
ok then last chance update your devices to the latest version.
Community Member7/13/2023, 11:45:32 AM
okay ill try
Community Member7/13/2023, 8:38:30 PM
<@186881714381914112> I now have it working
Community Member7/13/2023, 8:38:46 PM
Updated both phone and watch
Community Member7/13/2023, 9:04:13 PM
https://tenor.com/view/welcome-gif-23701526
Community Member7/13/2023, 9:06:30 PM
Hell yeah
Community Member7/13/2023, 9:20:22 PM
[Resolved] Apple watch wont show Heart rate
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