Community Member•3/19/2023, 9:15:17 PM
how does one do that?
Community Member•3/19/2023, 9:17:41 PM
ok
Community Member•3/19/2023, 9:17:41 PM
Please go to the App Store directly on your watch, and then reinstall from there 🙂
Community Member•3/19/2023, 9:17:42 PM
I got it
Community Member•3/19/2023, 9:19:25 PM
I have different Ids on my watch then on my phone
Community Member•3/19/2023, 9:19:32 PM
session IDs that is
Community Member•3/19/2023, 9:19:52 PM
when I search for device on my phone, it doesn't come ujp with anything results
Community Member•3/19/2023, 9:20:01 PM
What am I doing wrong?
Community Member•3/19/2023, 9:20:36 PM
You’re not doing anything wrong, the HypeRate companion is a standalone app, therefore the apps are not connected 🙂
Community Member•3/19/2023, 9:21:31 PM
so I don't need the iphone app then?
Community Member•3/19/2023, 9:22:03 PM
whn I hit start, it doesn't show my heart rate at all?
Community Member•3/19/2023, 9:22:08 PM
its just "--"
Community Member•3/19/2023, 9:24:14 PM
I have the sync with apple health on as well
Community Member•3/19/2023, 9:24:42 PM
Please make sure that you have given all the permissions to HypeRate companion app
Community Member•3/19/2023, 9:25:32 PM
yup I have all of that
Community Member•3/19/2023, 9:26:45 PM
oh ok, its working now
thanks for your help! <@194431782966394880>
Community Member•3/19/2023, 9:26:59 PM
appreciate you 👍🏽
Community Member•3/19/2023, 9:29:37 PM
Perfect :))
