Support threads, fixes, and FAQs.

HypeRate iOS app not finding Garmin Forerunner 245

Last activity: 8/17/2024, 3:11:13 PMJoin the discussion →
Original post
That pretty much sums it up. I open the app and get the “Search for Device” window. When I select it (or “search for another device”) I get a blank window. I have made sure to give the app Bluetooth access. Any ideas?
Community Member8/17/2024, 2:45:32 PM
You can not pair any Garmin Watch with our iOS/Android App. Therefore we have a Garmin standalone https://discord.com/channels/778394246847791124/1118270073145147482
Community Member8/17/2024, 2:58:52 PM
Ok, I installed the Garmin Connect HypeRate app and it gave me an address but it isn’t connecting.
Community Member8/17/2024, 2:59:37 PM
do not forget "case sensitive" for the ID
Community Member8/17/2024, 2:59:58 PM
It is all numbers so no case
Community Member8/17/2024, 3:00:02 PM
Here is what I get
Community Member8/17/2024, 3:00:06 PM
Community Member8/17/2024, 3:00:14 PM
But on my watch
Community Member8/17/2024, 3:00:41 PM
app.hyperate.io/YOUR-ID
Community Member8/17/2024, 3:01:35 PM
Community Member8/17/2024, 3:01:47 PM
(I can dm you the address it is giving me)
Community Member8/17/2024, 3:02:01 PM
sure
Community Member8/17/2024, 3:02:41 PM
BTW, I appreciate the quick help!
Community Member8/17/2024, 3:10:51 PM
Thanks again <@186881714381914112>
Community Member8/17/2024, 3:11:13 PM
Just in case anyone has a similar issue, the problem was the Garmin connect app was not open on my iPhone. Once that was open and I had the hyper rate Garmin app installed on my watch everything worked great.
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