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Disconnection after a couple of hours

Last activity: 12/17/2023, 11:33:36 PMJoin the discussion →
Original post
Hi! I use Coospo h6m. After a while the heart rate stops updating. I have to disconnect the pair with the app and bind the sensor again, then start the session again. In the best case, stable work is enough for a couple of hours. Why is it so? Pls, help me ❤️
Community Member8/2/2023, 9:51:17 AM
Im pretty sure you are out of BT range at this moment (distance between iPhone and chestbelt).
Community Member8/2/2023, 10:17:10 AM
If you have integrated Bluetooth in your computer or a Bluetooth USB Dongle you could also check out our WebBluetooth - if you get the same behavior there - then it's Most likely an issue with the chestbelt itself :)
Community Member8/2/2023, 11:39:03 PM
That's a great joke! The phone is 15 centimeters away from me, on the table, I'm streaming at this moment, how can it be anywhere far away from me? 🙂
Community Member8/2/2023, 11:39:43 PM
Thanks for that idea though! I'll try it and let you know! ❤️
Community Member8/2/2023, 11:40:35 PM
Bionbrake, for example ?
Community Member8/2/2023, 11:41:21 PM
I don't understand what "Bionbrake" means?
Community Member8/2/2023, 11:42:40 PM
It was just a thought - if you leave your place and the distance between chestbelt and phone is to far - the connection will be terminated.
Community Member8/2/2023, 11:43:28 PM
Yeah, that's what I'm realizing 🙂
Community Member8/2/2023, 11:43:39 PM
STOP
Community Member8/2/2023, 11:44:18 PM
<@186881714381914112> Even if I go to the other end of my apartment WITHOUT A PHONE (to the kitchen, for example), that's what can break the connection????
Community Member8/2/2023, 11:44:50 PM
I didn't think of that, I apologize
Community Member8/2/2023, 11:45:26 PM
That’s a Bluetooth connection.
Community Member8/2/2023, 11:45:36 PM
Just try it yourself
Community Member8/2/2023, 11:45:44 PM
because every time I lost connection was those streamer days when I went to the kitchen a couple times during the broadcast. And it was those couple times that I lost connection....
Community Member8/2/2023, 11:46:05 PM
There we go!
Community Member8/2/2023, 11:46:15 PM
Just take your phone with you 🙂
Community Member8/2/2023, 11:46:28 PM
how simple it all turns out to be 😄
Community Member8/2/2023, 11:47:26 PM
https://tenor.com/view/simple-markiplier-basic-easy-too-gif-18327042
Community Member8/2/2023, 11:48:03 PM
I'm 90% sure that's what it was. Do not change the status of the appeal. I'd like to try carrying my phone for a few days first to see if the solution is true 😉
Community Member8/2/2023, 11:54:41 PM
Pulsoid apparently have auto-connect, take note of that 😉 <@186881714381914112>
Community Member8/3/2023, 12:37:13 AM
And some Devices Turn off themself after a specific period of time - so this would only solve the issue to a specific degree but not fully
Community Member8/3/2023, 12:41:23 AM
And even if the distance is not that long (I boldly assume) - connection loss can be aswell the case when someone turns on a microwave for example (Most unlikely that this will lead to a connection loss) but should kept in mind. That's why WLAN can still have issues when some electromagnetic field is in between the sender and receiver
Community Member8/3/2023, 12:42:27 AM
https://tenor.com/view/frankenstein-stare-staring-arisen-revived-gif-6200073
Community Member8/3/2023, 8:37:06 AM
Is there some sort of 100% solution to the problem?) <@186881714381914112> <@120250275477979136>
Community Member8/3/2023, 8:37:45 AM
I haven't tested it yet (https://discord.com/channels/778394246847791124/1136175134072377354/1136444397316231291)
Community Member8/3/2023, 9:46:10 AM
Not really as this is very Device specific :/
Community Member12/17/2023, 11:29:13 PM
Could you tell me if the Coospo hw9 wristband is supported? It is not listed on the site in the list of supported devices, but according to the presence of Bluetooth and ANT, it should work. https://www.amazon.com/HW9-Bluetooth-Calories-Training-Compatible/dp/B0C5RF6L9J
Community Member12/17/2023, 11:30:01 PM
it should work!
Community Member12/17/2023, 11:33:36 PM
thank you for your answer, then I'll get it soon!
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