Support threads, fixes, and FAQs.

Apple whatch do not conect

Last activity: 3/11/2024, 4:18:27 PMJoin the discussion →

Original post

Hi im triying to see my heartrate on the link, but it shows 0 bpm is like it didnt conect to apple watch And on the hyperate phone app i cant find my apple watch when i search for devices

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Community Member•3/11/2024, 4:12:38 PM

1st at all, you can not link the Apple Watch with the iPhone - these are 2 separate devices. This week there will be an update - then when you download the iPhone App it will automatically install the Apple Watch App. 2nd. You started the session on the Watch - do you see your ID on the Watch? If yes - copy it into OBS e.g. within a browsersource like app.hyperate.io/YOUR-ID

Community Member•3/11/2024, 4:13:47 PM

ok, i have the apple watch apk open but wher i put the link on the obs it shows 0bpm

Community Member•3/11/2024, 4:14:13 PM

Do you see your current heart rate on the watch? When you start the session.

Community Member•3/11/2024, 4:15:20 PM

yes i can see it on the watch but not on the browser

Community Member•3/11/2024, 4:16:12 PM

can you pm me your ID pls, that im able to check it in the Backend?!

Community Member•3/11/2024, 4:16:40 PM

004c

Community Member•3/11/2024, 4:16:51 PM

Uppercase the c