Community Member•9/5/2026, 10:16:28 AM
Are you using the current version of the HypeRate Desktop App?
https://desktop.hyperate.io
You can find the list of currently supported devices here:
https://hyperate.io/supported-devices.html
You don’t need a HypeRate account to use the Desktop App. You do, however, need a heart rate device connected to it. Once connected, the HypeRate app provides you with a HypeRate ID, which you can then use anywhere to connect to your live heart rate.
Regarding Bluetooth devices: not every Bluetooth heart rate device necessarily works automatically, which is why we maintain the supported devices list above.
Community Member•9/5/2026, 10:18:24 AM
Ohh no, i've googled and it said to get it from the Kofe
Community Member•9/5/2026, 10:18:48 AM
https://ko-fi.com/hyperate
Community Member•9/5/2026, 10:18:50 AM
Is that fake or?
Community Member•9/5/2026, 10:19:03 AM
Ah I see - that’s a really really old version 🙂
Community Member•9/5/2026, 10:19:49 AM
Ohh gotcha, the website is not updated for the desktop version so didn't even know the site above exists
Community Member•9/5/2026, 10:21:03 AM
You should find the link on the HypeRate webpage….
https://hyperate.io/downloads.html
Community Member•9/5/2026, 10:22:00 AM
Ohhh its hidden in the download section
Community Member•9/5/2026, 10:22:54 AM
Fair - we will add this here also 🙂 thanks for the hint!
Community Member•9/5/2026, 10:24:27 AM
another thing
Community Member•9/5/2026, 10:24:44 AM
Community Member•9/5/2026, 10:24:49 AM
its just opening the main site
Community Member•9/5/2026, 10:25:11 AM
is it supposed to open https://webbluetooth.hyperate.io/ ?
Community Member•9/5/2026, 10:25:53 AM
Nope - cause it depends on the device you are using.
Community Member•9/5/2026, 10:26:18 AM
So how do you find your ID?
Community Member•9/5/2026, 10:26:48 AM
I’m using an Apple Watch for example. Open the HypeRate app and there I can see my ID.
Community Member•9/5/2026, 10:27:16 AM
Ohh so the Desktop app don't do ID's?
Community Member•9/5/2026, 10:27:59 AM
It depends on your devices what you are connecting to. Can you tell me what devices you have!
Community Member•9/5/2026, 10:28:23 AM
CYCPLUS H2 PRO
Community Member•9/5/2026, 10:28:31 AM
its connected right now to the app
Community Member•9/5/2026, 10:28:40 AM
Is this a chestbelt?
Community Member•9/5/2026, 10:28:44 AM
yes
Community Member•9/5/2026, 10:29:16 AM
atm its just
Community Member•9/5/2026, 10:29:21 AM
Ok when it’s directly connected with the HypeRate desktop app already then you can see your heartrate on the desktop, correct.
Community Member•9/5/2026, 10:29:52 AM
Yup, seems to show if i click Show Overlay
Community Member•9/5/2026, 10:33:00 AM
Do i still need to connect to an ID or?
Community Member•9/5/2026, 11:11:30 AM
It depends on what you want to achieve.
If you want to use your heart rate in different scenarios, for example with Streamer.bot, our widget designer, or directly in OBS, you first need to connect your heart rate monitor through Web Bluetooth (or one of our apps).
Once connected, you’ll get a HypeRate ID. You can then use that ID in the different integrations to connect them to your live heart rate.
You can use Web Bluetooth here:
https://webbluetooth.hyperate.io/
Community Member•9/5/2026, 11:13:49 AM
I dont see Web Bluetooth on the Desktop app, its not yet available there?
Community Member•9/5/2026, 11:17:49 AM
going trough the web browser of the desktop app to the web bluetooth section
Community Member•9/5/2026, 11:18:02 AM
and when you try to connect it says
Community Member•9/5/2026, 11:19:17 AM
You have to open it in a chrome browser:
https://webbluetooth.hyperate.io/
then search for your chestbelt, connect it, then you should see an ID.
Community Member•9/5/2026, 11:19:26 AM
Ohh it works trough the app too
Community Member•9/5/2026, 11:19:31 AM
but yeah uhh buggy
Community Member•9/5/2026, 11:20:06 AM
so that means the Desktop app is not even needed?
Community Member•9/5/2026, 11:20:19 AM
it still depends on what you want to achieve!
Community Member•9/5/2026, 11:20:56 AM
Ahh i see so the Destop app is limited to like an overlay on screen with minimal adjustments
Community Member•9/5/2026, 11:21:06 AM
while the web applet is if you wanna do more stuff with it?
Community Member•9/5/2026, 11:21:36 AM
Ahh gotcha gotcha! I thought the desktop app functioned like a app for all of that
Community Member•9/5/2026, 11:21:43 AM
but you also can use the webbluetooth and use the give ID within the Desktop App 😉
Community Member•9/5/2026, 11:21:43 AM
maybe in the future?
Community Member•9/5/2026, 11:22:11 AM
But doesn't the webbluetooth on Chrome not support stuff like reconnect if out of range? 🤔
Community Member•9/5/2026, 11:22:52 AM
The Desktop App can be used on two ways Standalone (you just connect your Chestbelt directly) or you can use it with the ID.
Community Member•9/5/2026, 11:23:20 AM
yes and no - its not really reliable (technically)
Community Member•9/5/2026, 11:23:38 AM
Ahh gotcha
Community Member•9/5/2026, 11:24:11 AM
Yeah im not really sure which way is better, im guessing trough Chrome but you need to have it nonstop running in the background 😅
Community Member•9/5/2026, 11:24:25 AM
the Desktop app is nice since its running in background
Community Member•9/5/2026, 11:24:38 AM
do you have a smartphone?
Community Member•9/5/2026, 11:24:54 AM
Yes but Android and i've read the Android app is discontinued 💔
Community Member•9/5/2026, 11:25:44 AM
hä? no its brand new and available on Google Playstore:
https://play.google.com/store/apps/details?id=com.brainbuxx.hyperate&hl=de_AT
Community Member•9/5/2026, 11:25:57 AM
Ohhhh!
Community Member•9/5/2026, 11:26:08 AM
The main site is not updated with it 😅
Community Member•9/5/2026, 11:26:28 AM
OH WOW
Community Member•9/5/2026, 11:26:30 AM
Community Member•9/5/2026, 11:27:03 AM
Also the Android Watch is hyperlinking to the company apps not the app itself
Community Member•9/5/2026, 11:27:06 AM
i see we have deleted the new link with the last update
Community Member•9/5/2026, 11:28:00 AM
https://play.google.com/store/apps/details?id=com.brainbuxx.hyperate
Community Member•9/5/2026, 11:31:00 AM
Some bugs if its fine to report
Community Member•9/5/2026, 11:31:12 AM
The android app is not turning on the Bluetooth automatically
Community Member•9/5/2026, 11:31:18 AM
or trying to turn it on
Community Member•9/5/2026, 11:31:22 AM
but its trying to scan for one
Community Member•9/5/2026, 11:35:20 AM
but yeah, thanks a lot!
Community Member•9/5/2026, 11:35:48 AM
I'll be checking it a bit more and give some feedback trough the feedback form!
Community Member•9/5/2026, 11:36:21 AM
thx a lot you already helped a lot with the webpage - working on it atm to fix this mess 😉
Community Member•9/5/2026, 11:39:05 AM
Ohhh and also im not sure if you wanna add the CYCPLUS H2 PRO as a working device or not
Community Member•9/5/2026, 11:40:14 AM
im guessing any BLE device is supported?
Community Member•9/5/2026, 11:40:27 AM
Dunno about ANT+ (?)
Community Member•9/5/2026, 11:41:19 AM
as far as we know these are the supported devices:
https://hyperate.io/supported-devices.html
Community Member•9/5/2026, 11:42:09 AM
Yup, can say the CYCPLUS H2 PRO works too since its running fine for an hour now
Community Member•9/5/2026, 11:42:18 AM
its not on the list
Community Member•9/5/2026, 11:42:36 AM
perfect so i can add it 😉
Community Member•9/5/2026, 11:43:36 AM
Apps are seeing it as CYCPLUS H2 3635 but im pretty sure that's just the same thing
Community Member•9/5/2026, 11:44:04 AM
is this the correct one?
https://www.amazon.de/CYCPLUS-H2Pro-Herzfrequenz-Brustgurt-Bluetooth-IPX7/dp/B0DLNMMY9M/ref=asc_df_B0DLNMMY9M?mcid=84075bc4c9753a829daf9121285372ef&language=de_DE&tag=detxtgostdde-21&linkCode=df0&hvadid=718115905865&hvpos=&hvnetw=g&hvrand=623790692509092763&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=9231161&hvtargid=pla-2623480247672&psc=1&hvocijid=623790692509092763-B0DLNMMY9M-&hvexpln=0&language=de_DE
Community Member•9/5/2026, 11:47:44 AM
Just checked to be sure since i got it from AliExpress
Community Member•9/5/2026, 11:47:54 AM
Its actually the H2 version not the Pro one
Community Member•9/5/2026, 11:48:46 AM
tho it seems the H2 and Pro are same
Community Member•9/5/2026, 11:48:58 AM
yeah it seems so
Community Member•9/5/2026, 11:49:01 AM
seems like they just renamed it
Community Member•9/5/2026, 11:49:10 AM
The strap looks a bit different but the device itself looks the same
Community Member•9/5/2026, 11:49:20 AM
https://www.aliexpress.com/item/1005009045185618.html
Community Member•9/5/2026, 11:51:05 AM
maybe the amazon listing of the strap is fake
Community Member•9/5/2026, 11:51:48 AM
probably just to show that it has the "bumps" that reads the heart rate
Community Member•9/5/2026, 12:02:42 PM
So webpage is updated 😉
Community Member•9/5/2026, 12:14:28 PM
Shouldn't the Android Watch link redirect too to the app?
Community Member•9/5/2026, 12:15:13 PM
from ```https://play.google.com/store/apps/developer?id=Brainbuxx+UG+%28haftungsbeschr%C3%A4nkt%29+%26+Co.+KG&hl=en_US&gl=US``` to ```https://play.google.com/store/apps/details?id=com.brainbuxx.hyperatewatch&hl=en_US&gl=US```
Community Member•9/5/2026, 12:15:47 PM
not jet - its closed beta for the next few days, next week we will have the final link to the official App 😉