Support threads, fixes, and FAQs.

Hyperate desktop app works but not updating on obs/browser

SolvedLast activity: 6/24/2026, 11:50:03 AMJoin the discussion →
Original post
I apologize if i entered a wrong link but the desktop app is running fine and updating but the browser I put in is not updating at all…
Community Member•5/25/2026, 11:38:08 AM
No worries I can see what’s happening. Bluetooth Direct only works locally inside the Desktop app on your PC. It does not create or update a web Session ID stream. So the Desktop app can show the heart rate from Bluetooth Direct, but a browser source using your HypeRate Session ID will only update if your phone/app is sending data to that Session ID. Please make sure your HypeRate mobile app is connected and actively sending to the same Session ID that you use in the browser source.
Community Member•5/25/2026, 11:40:23 AM
ohh i see, i’ll just use the web bluetooth one, it worked for me there. Thanks!
Community Member•5/25/2026, 11:41:19 AM
i am pretty proud myself
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