Community Member•12/4/2024, 12:59:56 AM
It could be that the watch has no proper internet connection or you have to check the Fitbit mobile app and check if there are any access settings you have to set.
Community Member•12/4/2024, 1:12:05 AM
The fitbit versa lite doesnt have Wifi features. Does that mean I cant get a Hyperate ID from it?
Community Member•12/4/2024, 1:13:05 AM
<@120250275477979136> can you confirm that?
Community Member•12/4/2024, 1:13:55 AM
When you open the Fitbit app on your phone do you see the HypeRate app?
Community Member•12/4/2024, 1:14:59 AM
I don't see it on my Fitbit app on my phone. But my fitbit versa lite has the app on it
Community Member•12/4/2024, 1:16:04 AM
Ah okay you did install the HypeRate app directly from the internal watch store?
Community Member•12/4/2024, 1:16:59 AM
Community Member•12/4/2024, 1:17:05 AM
This is what it looks like on my watch
Community Member•12/4/2024, 1:17:52 AM
I downloaded Hyperate on my phone from the link you have on discord in the Downloads section for Fitbit Versa Lite
Community Member•12/4/2024, 1:19:16 AM
Community Member•12/4/2024, 1:19:25 AM
Community Member•12/4/2024, 1:19:28 AM
That took me here
Community Member•12/4/2024, 1:20:25 AM
So you have to see it on your Fitbit mobile app there are settings for the app - where you can manually set a HypeRate ID
Community Member•12/4/2024, 1:21:50 AM
I don't see anywhere on my Fitbit app where I can see installed apps
Community Member•12/4/2024, 1:22:38 AM
Nor do I see a store to download other apps. If it weren't for the link provided above, I don't see a way to download hyperate on the Fitbit app
Community Member•12/4/2024, 1:31:33 AM
Community Member•12/4/2024, 1:31:42 AM
I've given Hyperate all these permissions
Community Member•12/4/2024, 1:32:21 AM
And still not working?
Community Member•12/4/2024, 1:32:32 AM
Still can't find an ID
Community Member•12/4/2024, 1:32:35 AM
Community Member•12/4/2024, 1:32:47 AM
I think maybe it should appear here? But still see nothing there
Community Member•12/4/2024, 1:33:10 AM
Hmmmm maybe deinstall and reinstall?
Community Member•12/4/2024, 1:54:34 AM
I uninstalled and reinstalled and also updated my phone and now when i open Hyperate on my watch, it displays the hyperate code below the BPM now
Community Member•12/4/2024, 1:55:50 AM
I also unsynced fitbit from Google Health Connect. Not sure if that helped at all either
Community Member•12/4/2024, 1:56:19 AM
Hmmm, happy that it work now 😃
Community Member•12/4/2024, 1:56:35 AM
Me too! Thank you for your assistance