Support threads, fixes, and FAQs.

Fitbit Versa Lite Hyperate ID

Last activity: 12/4/2024, 1:56:35 AMJoin the discussion →
Original post
I downloaded Hyperate on my fitbit app. When I open Hyperate on my Fitbit Vera Lite, it wount show me an ID. It just shows --BPM.
Community Member12/4/2024, 12:59:56 AM
It could be that the watch has no proper internet connection or you have to check the Fitbit mobile app and check if there are any access settings you have to set.
Community Member12/4/2024, 1:12:05 AM
The fitbit versa lite doesnt have Wifi features. Does that mean I cant get a Hyperate ID from it?
Community Member12/4/2024, 1:13:05 AM
<@120250275477979136> can you confirm that?
Community Member12/4/2024, 1:13:55 AM
When you open the Fitbit app on your phone do you see the HypeRate app?
Community Member12/4/2024, 1:14:59 AM
I don't see it on my Fitbit app on my phone. But my fitbit versa lite has the app on it
Community Member12/4/2024, 1:16:04 AM
Ah okay you did install the HypeRate app directly from the internal watch store?
Community Member12/4/2024, 1:16:59 AM
Community Member12/4/2024, 1:17:05 AM
This is what it looks like on my watch
Community Member12/4/2024, 1:17:52 AM
I downloaded Hyperate on my phone from the link you have on discord in the Downloads section for Fitbit Versa Lite
Community Member12/4/2024, 1:19:16 AM
Community Member12/4/2024, 1:19:25 AM
Community Member12/4/2024, 1:19:28 AM
That took me here
Community Member12/4/2024, 1:20:25 AM
So you have to see it on your Fitbit mobile app there are settings for the app - where you can manually set a HypeRate ID
Community Member12/4/2024, 1:21:50 AM
I don't see anywhere on my Fitbit app where I can see installed apps
Community Member12/4/2024, 1:22:38 AM
Nor do I see a store to download other apps. If it weren't for the link provided above, I don't see a way to download hyperate on the Fitbit app
Community Member12/4/2024, 1:31:33 AM
Community Member12/4/2024, 1:31:42 AM
I've given Hyperate all these permissions
Community Member12/4/2024, 1:32:21 AM
And still not working?
Community Member12/4/2024, 1:32:32 AM
Still can't find an ID
Community Member12/4/2024, 1:32:35 AM
Community Member12/4/2024, 1:32:47 AM
I think maybe it should appear here? But still see nothing there
Community Member12/4/2024, 1:33:10 AM
Hmmmm maybe deinstall and reinstall?
Community Member12/4/2024, 1:54:34 AM
I uninstalled and reinstalled and also updated my phone and now when i open Hyperate on my watch, it displays the hyperate code below the BPM now
Community Member12/4/2024, 1:55:50 AM
I also unsynced fitbit from Google Health Connect. Not sure if that helped at all either
Community Member12/4/2024, 1:56:19 AM
Hmmm, happy that it work now 😃
Community Member12/4/2024, 1:56:35 AM
Me too! Thank you for your assistance
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